1. Introduction
Welcome to The ADR Initiative LLP (“Company”, “we”, “our”, “us”)!
This Complaint Handling & Feedback Policy (“Complaint Policy”) governs your complaint/feedback of services or products purchased or booked (“Orders”) on our website located at theadrinitiative.com and theadri.org (together or individually, the “Service”) operated by The ADR Initiative LLP, or services offered in person through one of our centers.
2. Complaint Handling & Feedback Policy
In light of any complaint or feedback, please email us at complaints@theadrintiative.com
with the details of your complaint/feedback. The matter will be taken up by one of our partners, and they will attempt to revert back to you within 48 hours.